How do visits get into Rebound?

Visits come from your own records: the list you bring in, reports you email to us, your booking software through Zapier, and visits you record by hand. Each one updates that person’s rhythm, so reminders come when they’re actually due.

Step by step

1. Bring in your list: a visit history report, one row per visit, is best.
2. Send it by email: have your software email a report to your private address, weekly is ideal.
3. On their own: connect your booking software once, and each finished appointment logs a visit.
4. By hand: on someone’s page, press Record a visit. When adding someone, answer In today?

Good to know

• Each service starts from its usual gap. After three of your visits, a person gets their own rhythm.
• When someone taps I was just in, their dates move, but it doesn’t count as a visit in Results.
• Marking a request Booked is a booking, not a visit. The visit counts when it arrives from your records.
• Visits from the last two years are recorded.
• Each visit shows where it came from in their What’s happened.

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