Why does someone show as Away?

Question

Accepted Answer

Away means we haven’t heard from them in four months: no visit, no tap, no answer and no request. So we write once a month instead of every week, and anything from them brings them straight back to every week. Good to know Opens never count, because mail apps open emails on their own. Nobody is Away in their first four months on your list, or before they’ve had at least eight emails. Away people get the first email of each month. Once a year, their email asks Still want these? with one button. If someone Away doesn’t answer within 30 days, they rest: no more email until they come back in. A visit you record or bring in counts, so keeping visits current keeps this right. See who’s Away in People, Everyone on your list, Away. A friendly hello often brings them in.